HOW LONG WILL MY ITEM TAKE TO ARRIVE?

The shipping time consists of two sections -

Processing Time: Verification of order details, sourcing, quality checks, and packaging. All orders are dispatched from the manufacturer within 72 hours after the order is placed and the payment is received.
Shipping Time: The time taken to arrive at the destination after dispatch from our warehouses.
We use a high-security checkout procedure on our site to protect both the customer and Havenknit. This extends our processing time to 5 days as we fully verify our customers and fulfill orders.

Following this, your package will arrive between 7-15 business days, depending on your geographic location and availability of stock.

Hong Kong SAR, China, Macao SAR
- Standard Secured Shipping & Insurance takes 2 - 3 Business Days for delivery (IF YOUR ITEM IS IN STOCK)

United Kingdom, Belgium, France, Italy, Spain, United States, Austria, Bulgaria, Denmark, Finland, Germany, Hungary, Ireland, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Sweden, Israel, Australia, Croatia, Estonia, Japan, Latvia, Lithuania, New Zealand, Singapore, Slovenia, Taiwan, Türkiye, Malaysia (14 of 16 states and territories), Thailand, Cyprus, Greece, Iceland, Monaco, South Korea, Switzerland
- Standard Secured Shipping & Insurance takes 6 - 10 Business Days for delivery (IF YOUR ITEM IS IN STOCK)

Mexico, Canada, South Africa, Pakistan, Angola, Rwanda, Tanzania, Malaysia (2 of 16 states and territories), Kuwait, Qatar, United Arab Emirates, Bahrain, Lebanon, Saudi Arabia
- Standard Secured Shipping & Insurance takes 8 - 12 Business Days for delivery (IF YOUR ITEM IS IN STOCK)

Egypt, Ghana, Kenya, Nigeria, Uganda
- Standard Secured Shipping & Insurance takes 13 - 16 Business Days for delivery (IF YOUR ITEM IS IN STOCK)

Chile, Colombia
- Standard Secured Shipping & Insurance takes 19 - 21 Business Days for delivery (IF YOUR ITEM IS IN STOCK)

Other Countries
- Standard Secured Shipping & Insurance takes 15 - 20 Business Days for delivery (IF YOUR ITEM IS IN STOCK)

*Note: on purchase, the customer must accept that these delivery times are estimates only, based on the average data from 10,000+ Orders. Some orders may be faster or slower depending on the location of the recipient and the fulfillment center used*

WHERE DO YOU SHIP FROM?

Havenknit works very closely with top global merchants worldwide to source and curates unique products on the market at the best prices for you. We travel the world and meet trusted suppliers to put together a collection of fun and trending products, this way; you don’t have to drive around to retail shops, search thousands of different websites to price compare and get ideas…think of us as a one-stop-shop destination for the most popular products. Because of this, your order can be shipped anywhere from the EU, China, India, Indonesia, Vietnam, etc., via our partnership with USPS.

ORDER & TRACKING

When you place your order, you will receive a Purchase Confirmation email confirming your Order # and purchase details. You can cancel your order or make changes to your shipping information by the same day you placed your order by midnight. After 6 hours, your order will be processed for stocking, packing, and shipping, and this normally takes 5-10 business days. When this is completed, you will receive a Shipping Confirmation email.

Once your order has shipped, we will send you another Shipping Update email with your tracking number. To track your package
Tracking information may not be available for the first couple of days after receiving your Shipping Update email. Several days may pass between package scans. We assure you that this is normal and will not affect your expected delivery date.

DELIVERY TIME

All orders are processed, including QA process, testing, and packing within 5-10 business days of the order being placed.

• Most HK-based orders are shipped directly from our warehouse within 24-72 hours for your convenience and maximum efficiency.
  For worldwide (non-HK) customers. Your product will arrive within 2-5 weeks, depending on your shipping address.
  We apologize that shipment delay may occur if the shipment requires Customs clearance or inspection or transportation delay caused by courier service.